Leaving a review on Facebook is a valuable way to share your experiences and help others make informed decisions. Let me walk you through the process with some proven tips to make your review stand out.
Finding the Business Page
First things first – you’ll need to locate the business page you want to review. The easiest way is to type the business name in Facebook’s search bar. Make sure you’re on the official business page (look for the blue verification checkmark if it’s a larger company). Sometimes businesses have multiple locations, so double-check you’re reviewing the right one.
Accessing the Reviews Section
Once you’re on the business page, scroll down until you see the “Reviews” or “Recommendations” section. In 2025, Facebook uses a recommendation system where you can either recommend or not recommend a business, rather than the traditional 5-star rating system they used to have.
Writing Your Review
Here’s where you can make your review truly helpful:
– Start by selecting whether you recommend the business
– Write at least 2-3 sentences about your experience
– Be specific about what you liked or didn’t like
– Mention when you visited (this helps with context)
– Include photos if you have them (they’re worth a thousand words!)
Tips for Writing an Effective Review
Think of your review as a conversation with a friend. What would you tell them about your experience? Be honest but fair, and focus on facts rather than emotions. If you had a negative experience, explain what happened objectively and mention any attempts to resolve the issue.
Common Issues and Solutions
Sometimes you might run into problems when trying to leave a review. Here are some quick fixes:
– If you can’t find the review section, make sure you’re logged into Facebook
– If the button is grayed out, the business might have reviews turned off
– Sometimes you need to “check in” to the business first
– Make sure you haven’t already reviewed the business (Facebook only allows one review per page)
Making Your Review Stand Out
Want your review to be more helpful? Share specific details about your experience. Instead of just saying “great service,” explain why: “Sarah at the front desk went above and beyond by helping me find exactly what I needed and even called other locations to check stock.”
Remember, your review can really impact a business, especially a small local one. Take a moment to be thoughtful and constructive – your words might help both future customers and the business itself improve and grow.